Training content

The Child Safe Training Hub gives you the flexibility to access Child Safe Standards training for all levels of staff in your business.

Simple to use

  • Online to allow easy access for all of your staff and volunteers 
  • Each user has their own dashboard access to complete the training 
  • Simple and automated reporting
  • Automated to notify users of training assigned and due dates
  • Assign training to individuals or as a group of users
  • Complete anytime, anywhere, any device
  • Cloud-based system – free updates.

Manager platform 

The Manager platform allows you to set up admin users to:

  • Set up staff with their own user dashboard access
  • Assign training and resources
  • Set due dates for training
  • Run simple reporting to check status of staff training.

User Dashboard

Staff have access to their own log in to:

  • Access assigned training and resources
  • Access new content via library
  • Access webinars to watch back
  • Update profile. 

Common Questions Answered

What are the Child Safe Standards?

The Royal Commission inquiry into Institutional Responses to Child Sexual Abuse was undertaken from 2013 – 2017.One of the Royal Commission’s key recommendations was that all child-related organisations should implement the Child Safe Standards.

These standards are considered to be the 10 critical elements that are necessary to create a safer environment for children and young people. A Child Safe Organisation implements the 10 Child Safe Standards.

Swim Schools in Australia should now be implementing the Child Safe Standards to:

  • ensure that they are complying with child protection legal reforms
  • be well prepared for upcoming Government regulation. 

Swim Schools internationally should refer to their local guidelines to ensure they are complying with regulations.  Regardless all International Swim Schools should be working towards being a child safe organisation. This training will provide you the necessary resources to create policy, process and reporting processes to achieve this.

Tip #1 All Swim Schools around the world should ensure they create a safer environment for children 

Why do swim schools need to comply with the child safe standards?

  • To reduce the risks of harm to children and young people.
  • To strengthen the capacity of Swim Schools to respond to child abuse incidents.
  • To build trust and strengthen relationships within the community and with Swim School customers.
  • To enhance the Swim School’s brand and reputation.
  • To comply with impending Government regulation of the Child Safe Standards.
  • Note Victorian swim schools are required to comply with the Victorian Child Safe Standards.
  • To reduce potential future costs and liability associated with child abuse incidents.

Tip #2 Read more about Australian regulations here 

Why swim teachers and other staff should complete this training? 

  • All Swim School staff have legal obligations and a duty of care towards children.
  • Child Safety is a shared responsibility across the whole Swim School. All staff & volunteers should receive training so that they can contribute, create and maintaining a Child Safe environment.
  • All staff & volunteers should complete this training so that they are aware of their responsibilities to keep children & young people safe in their swim school.
  • All staff & volunteers should receive training to so that they are prepared and confident in recognising and responding appropriately to allegations, concerns and disclosures of child abuse.

Tip #3 All staff have legal obligations and a duty of care towards children

When should you complete the training – create your policies, induction, refresher (ongoing)

  • Swim Schools already have legal obligations and a duty of care to protect children.
  • The sooner Swim Schools complete the training, the sooner they will start to minimise risks.
  • Swim schools should be starting to implement the 10 Child Safe Standards NOW.
  • Swim Schools should complete the training as soon as possible as it provides comprehensive guidance for Swim Schools in how to make their environment child safe. It provides customised information, resources and tips on each Child Safe Standard, as well as how to draft key child safe policies and procedures (Code of Conduct and Child Safe Policy).
  • All new staff should receive Child Safe training on induction which covers all areas of the Child Safe Policy as well as broader child protection issues.
  • All existing staff should receive ongoing child safe refresher training (annual or bi-annual basis).

Tip #4 You should induction new staff then conduct re-fresher training (annual or bi-annual basis)




Training Modules 

  • A new training module bi-monthly
  • Minimum of 13 training modules to be released
  • Topics based on the Child Safe Standards so that you can ensure your business is compliant
  • Read more about module content below
  • Training modules customized to 1. Management level 2. On deck Staff level. 

Policy and Checklist Templates 

  • Generic policy templates and checklists for your Swim School
  • Templates meet  requirements of Child Safe Standards
  • New resources released with each training module. 

Webinars and Online Workshops

  • Monthly webinars and quarterly workshops with Child Safeguard industry expert
  • Topics will take you through the new module released, child safe industry updates
  • Recorded and added to your library to share out to staff
  • Get your questions answered every month.


  • Tips and Hints for staff
  • Articles 
  • Updates on Child Safe Regulations
  • Updates relevant Child Safe matters.

Industry experts 

  • Connect with industry expert Child Safeguard
  • Get your questions answered with our monthly webinars.


  • New content added to your library each month
  • Library content continues to grow.

Add on options 

  • Cutomised training on request
  • Customisation of training content on request.

Training Module Topics

The training has been designed to provide you training and resources aligned with the 10 Child Safe Standards.

1. An Introduction to the Child Safe Standards

  • What are they? 
  • When were they developed? 
  • Why were they developed? 
  • Align to Standards 1 to 10.

2. Module Child Safe Policy

  • Essential elements 
  • Steps to develop a policy 
  • Align to Standards 1 to 10.

3. Code of Conduct

  • What is it?
  • How to develop a code for your business.
  • Aligns to Standards 1, 5, 7 and 10.

4. What are the forms and signs of child abuse?

  • Reporting obligations for your staff
  • Training staff on identifying signs, next steps
  • Align to Standards 2, 5, 6 and 7.

5. Complaints Handling

  • Responding to disclosures
  • Responding to allegations 
  • Align Standards 5, 6 and 7.

6. What are your Legal Obligations

  • Obligations 
  • Reporting requirements for swim schools and staff 
  • Align Standards 5, 6 and 7.

7. Child Safe Recruitment

  • What you need to include in your recruitment checklist 
  • Screening, induction and ongoing support
  • Align Standards 5 and 7.

8. Empowering Children and Young People 

  • Listening and responding to concerns
  • Providing access to resources
  • Align Standards 2 and 4.

9. How to promote equity

  • How to respond to the diverse children needs
  • Aligns Standard 4.

10. Engaging with Families & Communities

  • How to engage with your community
  • Aligns to Standard 3.

11. Child Safe Risk Management 

  • Responding to concerns
  • Aligns to Standards 1 and 8.

12. Child Safe Continuous Review

  • Continuous review procedures
  • How do I conduct a review? how often? 
  • Aligns to Standard 9.

13. Reflecting on the standards and maintaining them 

  • How do we maintain them? 
  • Aligns to Standard 1 to 10.


What you get with each training module:

  • Detailed theory content on the topic 
  • Written exercises to gain understanding 
  • Quizzes to assess knowledge and understanding 
  • Policy templates to adapt to your business
  • Checklist templates to adapt to your business.