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Your Questions Answered

If you have any questions regarding anything to do with our swim school hub or the swimming teacher training contact our friendly team at World Wide Swim School. We have extensive knowledge of the Australian swimming governing bodies, including AUSTSWIM and ASCTA. 

How should classes be organised?

In baby and toddler program’s classes should be grouped according to growth and development. The child’s development on land will have huge implications on the learn to swim program and determine the suitability of skills to include in the lesson framework.

One children turn four years of age and above children should be grouped by ability level. Homogenous grouping creates the ideal teaching and learning environment. Teachers can develop a lesson plan that’s appropriate for everyone in the group, give equal attention to all, ensure maximum practice time in the lesson and avoid behavioural distractions during class.

Before swimmers commence they should be assessed by teachers so that they can be scheduled into an appropriate class. This should be done outside of formal lessons to avoid class disturbances. Many  swim schools and coaches, qualified by the ASCTA, offer free assessments to potential customers.

How should swim schools compensate missed lessons?

Laurie does not believe in makeup lessons. Makeup lessons which are slotted into regular classes are very disruptive. Children are placed into groups for the convenience of parents often with teachers they don’t know and students of varying ability levels. This often causes dissatisfaction for other customers, as the makeup lesson distracts from the regular class.

Makeup lessons are difficult for the administration to manage. Furthermore, they encourage parents to be inconsistent with lesson attendance. If families understand there is a no make up lesson policy they turn up for their class and children progress faster.

Laurie likes to compensate missed lessons by offering a free holiday intensive program. In this instance, children are grouped into classes according to their ability level and in an environment that is conducive for learning. During this intensive program, parents will see a rapid improvement in their child’s swimming skills.

What qualifications and insurance should my teachers have?

All teachers should hold professional certifications and memberships with recognised swimming Bodies. In Australia, the governing bodies are AUSTSWIM and ASCTA (Australia Swimming Coaches and Teachers Association).

Teachers must also hold as a minimum a current CPR certificate. Extension courses for first aid and pool lifeguarding are also recommended.

Current AUSTSWIM Licensed Teachers™ who reside in Australia are covered by Public Liability and Professional Indemnity Insurance. Swim schools must obtain a business insurance policy. Swim schools should seek professional advice from an insurance broker.

What sort of help will my swim school get from World Wide Swim School?

WWSS has been designed to share Laurie Lawrence’s world-renowned philosophies and program’s for teaching swimming. Laurie’s program is unique in that he has progressed raw beginners to medals at the Olympic Games. Laurie is recognised as an international expert on teaching babies through learn to swim and stroke development.

Laurie is an Australia water safety advocate and has operated swim schools in Australia since 1966. He is passionate about lifting the standard of the learn to swim industry through professional development. Laurie wants to share his knowledge via interactive learning, video streaming, high-level articles, lesson plans, live events, newsletters and more.

How can the Swim School Hub assist my program?

The Swim School Hub can help you reach the specific goals for your Swim School through the comprehensive online training modules, lesson plans for every age group and a load of resources, including video skill based resources, important articles and links.

But it doesn’t stop there – Laurie and the team will be adding new resources every month and continually develop new modules to help develop your teachers’ skills to a high level.

You will be given access to an easy to use management interface that you can access from any computer with an internet connection and allocate training to staff, track their progress, view multiple reports and export valuable information about their knowledge.

Can we use this platform to build our own in-house training?

With one platform you will be able to have access to all the latest teaching methodologies from Laurie Lawrence and also upload and create your own training manuals, procedures manuals and visual video training and have it all hosted in the cloud, no more paper-based training.

Your staff will be able to do their training from anywhere or you can use the platform to do your group training.

What if I cannot open and view the PDF or links in Resources?

The reason you can not view some resources may be that you have Pop-ups disabled in the browser you are using.

To see our resources you will need to allow pop-ups for our site.

Learn how to enable pop-ups from Chrome and Firefox.

Can you explain the various terms used by swim teachers?

Click this link to see a full list of the World Wide Swim School swim teaching terms, explanations and glossary

What if I haven’t received my registration details?

If you are receiving the monthly resources emails but have not yet registered your product key to gain access to the Swim School Hub, look for an email titled “New Order” from [email protected] in your junk mail or deleted files. 

How do I cancel my subscription?

You may cancel a recurring payment (subscription) at any time up to 3 business days prior to the date the payment is scheduled to take place. To cancel your subscription:

  1. Log into your Pay Pal account and access the “Profile” tab and click the “My Money” tab
  2. Then, go to “My Pre-Approved payments” link and select the relevant merchant.
  3. Follow the instructions to cancel the payment.

Please note that cancelling recurring payments does not cancel the current subscription period but it does cancel all the future periods.

Do we need to provide our staff with an hourly rate to complete the training modules?

According to Fair Work Ombudsman, it depends whether or not you are advising your employees that the training is optional for them to complete, or if their attendance is compulsory. For further information follow this link https://www.fairwork.gov.au/pay 

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